Last Updated: January 1, 2025

Effective Date: January 1, 2025

GDPR Rights and Data Protection

At yardstickgo.com, we are committed to protecting your personal data and respecting your privacy rights. This page explains your rights under the General Data Protection Regulation (GDPR) and the New Zealand Privacy Act 2020.

We believe in transparency and giving you control over your personal information. This document provides detailed information about how to exercise your data protection rights.

1. Data Controller Information

The data controller responsible for your personal information is:

Company Name: yardstickgo.com

Registered Address:

90 Oxford Street
Invercargill 9810
New Zealand

Contact Information:

2. Your Data Protection Rights

Under GDPR and the New Zealand Privacy Act, you have the following rights regarding your personal data:

2.1 Right to Access (Right to Know)

You have the right to request access to the personal data we hold about you. This includes:

How to Exercise: Submit a request to support@yardstickgo.com with "Data Access Request" in the subject line. We will provide the information within 30 days.

2.2 Right to Rectification (Right to Correction)

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

What You Can Correct:

How to Exercise: Email support@yardstickgo.com with details of the information you want corrected. We will update your information within 30 days.

2.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances:

Exceptions: We may not be able to delete your data if we need it for:

How to Exercise: Email support@yardstickgo.com with "Data Deletion Request" in the subject line. We will process your request within 30 days.

2.4 Right to Restriction of Processing

You have the right to request that we restrict how we use your personal data in certain situations:

How to Exercise: Contact support@yardstickgo.com explaining why you want to restrict processing.

2.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

This Right Applies When:

Data Format: We can provide your data in CSV, JSON, or XML format.

How to Exercise: Email support@yardstickgo.com with "Data Portability Request" in the subject line, specifying your preferred format.

2.6 Right to Object

You have the right to object to processing of your personal data in certain circumstances:

Direct Marketing: You can object to processing for direct marketing purposes at any time. We will stop processing your data for this purpose immediately.

Legitimate Interests: You can object to processing based on legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

How to Exercise: Click "unsubscribe" in marketing emails or contact support@yardstickgo.com.

2.7 Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significant effects.

Our Practice: We do not currently use automated decision-making or profiling that produces legal or similarly significant effects.

2.8 Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time.

How to Exercise:

Note: Withdrawing consent does not affect the lawfulness of processing before withdrawal.

3. How to Exercise Your Rights

3.1 Making a Request

To exercise any of your rights, please:

  1. Send an email to support@yardstickgo.com
  2. Include "Data Rights Request" in the subject line
  3. Clearly state which right you wish to exercise
  4. Provide sufficient information to identify you
  5. Specify any preferences (e.g., data format for portability requests)

3.2 Verification Process

To protect your privacy, we need to verify your identity before processing your request. We may ask for:

3.3 Response Time

We will respond to your request within:

3.4 No Fee

We do not charge a fee for processing your data rights requests unless:

If a fee applies, we will inform you before processing your request.

4. Cookie Management and Consent

4.1 Types of Cookies We Use

Essential Cookies: Required for the website to function. Cannot be disabled.

Analytics Cookies: Help us understand website usage.

Functional Cookies: Enable enhanced features.

Marketing Cookies: Used for targeted advertising (only with consent).

4.2 Managing Cookie Preferences

Through Our Website:

Through Your Browser:

4.3 Withdrawing Cookie Consent

To withdraw cookie consent:

  1. Clear your browser cookies
  2. Revisit our website
  3. Decline non-essential cookies in the consent banner

Or contact us at support@yardstickgo.com for assistance.

5. Data We Collect and Process

5.1 Personal Data Categories

Identity Data:

Contact Data:

Technical Data:

Usage Data:

Communication Data:

5.2 Legal Basis for Processing

We process your data based on:

6. Data Sharing and Third Parties

6.1 Third-Party Service Providers

We share data with trusted service providers who assist us with:

All service providers are contractually required to:

6.2 International Transfers

Some of our service providers may be located outside New Zealand or the EEA. When we transfer data internationally, we ensure:

6.3 No Data Sales

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

7. Data Security Measures

We implement comprehensive security measures to protect your data:

7.1 Technical Measures

7.2 Organizational Measures

7.3 Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms:

8. Data Retention Periods

We retain personal data only as long as necessary:

Data Type Retention Period
Contact Information 3 years after last contact
Newsletter Subscriptions Until unsubscribe
Website Analytics 26 months (then anonymized)
Support Inquiries 2 years after resolution
Legal Records As required by law

9. Children's Privacy

Our services are intended for users aged 18 and over. We do not knowingly collect data from children under 18.

If you are a parent or guardian and believe your child has provided us with personal data:

10. Complaints and Regulatory Authority

10.1 Making a Complaint to Us

If you have concerns about how we handle your data:

  1. Contact our data protection team at contact@yardstickgo.com
  2. Provide details of your concern
  3. We will investigate and respond within 30 days

10.2 Regulatory Authorities

New Zealand Privacy Commissioner:

Office of the Privacy Commissioner
PO Box 10094, The Terrace
Wellington 6143
New Zealand
Phone: 0800 803 909
Email: enquiries@privacy.org.nz
Website: www.privacy.org.nz

For EU Residents:

You have the right to lodge a complaint with your local supervisory authority. Find your authority at: https://edpb.europa.eu/about-edpb/board/members_en

11. Updates to This Document

We may update this GDPR Rights page from time to time. Changes will be indicated by updating the "Last Updated" date at the top of this page.

Significant changes will be communicated through:

12. Additional Resources

For more information about data protection:

13. Contact Us About Your Data Rights

For any questions or to exercise your rights, contact us:

Data Protection Inquiries:

Postal Address:

Data Protection Officer
yardstickgo.com
90 Oxford Street
Invercargill 9810
New Zealand

Response Time: We aim to respond to all data rights requests within 30 days.

Your Privacy Matters: We are committed to protecting your personal data and respecting your privacy rights. If you have any questions or concerns, please do not hesitate to contact us.